OUR CUSTOMERS

"iTrak QHSE is a critical component of the management of quality, health and safety within Umicore Canada.  It provides a breadth of functionality and level of flexibility that surpasses any other solution in the market place.  We have been delighted with both the quality of the software and the quality of the team at NeoSystems."

Bruce Dewar, Former Managing Director and COO, Umicore Canada


Support

Implementing high-quality systems and software is only the beginning of providing our customers with complete solutions.  We ensure that our solutions continue to meet your needs well after ‘go-live’.  Our team of experienced and capable support professionals provide an unparalleled support experience to all of our customers.

iTrak clients with current maintenance agreements and Microsoft Dynamics CRM customers with current support services agreements in place receive unlimited free support from our team of product experts.

Support is available via phone from 8:00 a.m. to 5:00 p.m. MST Monday to Friday.

Emails sent after hours will be followed up on the following business day.

To reach support:

Telephone Support: (403) 225-9020 – Option 2
Email Support:  support@neosystems.com

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