QHSE Management “A single solution for managing Quality, Health, Safety and Environmental information and processes.” This suite of modules and tools leverages the power of iTrak to support small, medium and large enterprises across all industry sectors. Closed Loop Incident Tracking iTrak QHSE closes the loop on incident tracking, ensuring that no incident report can be closed off, until all corrective actions have been completed. The foundation of iTrak is based on workflow principles that manage processes through defined steps with clear identification of who is responsible and when work needs to be done. Alerts, tasks and notifications ensure that activities and deadlines are effectively managed and communicated. iTrak reflects the organizations unique business rules. These rules control the process of managing the report from the initial capture of the information through the review, investigation, correction and the approval steps to confirm that all corrective actions are complete and the incident report is finally closed. In addition, pre-defined rules allow individuals to be notified on status and events via iTrak alerts or email. The rich communications tracking features of iTrak allow all email and paper-based correspondence from internal and external parties to be easily tracked within the report, eliminating the need to look in many different locations for the information. This feature also includes the ability to scan documents into iTrak such as tailgate meetings or photographs of safety incidents. The following chart outlines the steps used to manage both proactive and investigate reports. 
Causal Analysis iTrak QHSE supports Systematic Causal Analysis Techniques (SCAT), which is a methodology based on commonly-used tools employed throughout the health, safety, and environmental profession. SCAT is used to analyse all incidents and accidents, determining trends and suggesting corrective actions and mitigation controls. A systematic approach makes each investigation objective, efficient and effective. Statistical Reporting and Analysis
Capture monthly statistics such as cases reported by type, hours worked by business unit, vehicle miles driven, and so on. Use this data to calculate and trend key performance indicators such as Lost Time Incidents, Recordable Incidents and Vehicle Incidents. iTrak includes rich management dashboards and charting capability. It includes a comprehensive set of standard reports as well as ad-hoc pivot charting tools. Exports to Microsoft Excel are native to iTrak and provide management with the tools to analyse trends and spot opportunities for improvement. Audit and Inspection Schedule routine audits or inspections of locations or equipment to proactively identify hazards, opportunities for improvement and non-conformance. Record audits and inspections performed internally as well as those performed by third parties such for COR, ERCB, ISO and Sarbanes Oxley. Report on the findings to document both strengths and gaps that require corrective actions and manage through the standard report management process. Employee/Contractor Information, Certification and Training Manage employee details such as driver abstracts, license information, expiry dates, and so on. Define by job position, the training and safety certifications required. Track the training and certifications each employee has received and manage the recertification process to ensure that employees are always current with the latest procedures. Manage all policies, procedures, Material Safety Data Sheets (MSDS’s), and safety bulletins in a full document content / knowledge management system that alerts employees to additions, changes and ‘must-read’ documents. Track the history of documents that have been read by employee. Use with iTrak Mobile The optional iTrak mobile option empowers field personnel to be able to enter observation, incident reports and corrective actions in the field via their BlackBerry, iPhone, laptop or table PC. Field users can capture GPS coordinates, take pictures of the incident and send information to head office. Field personnel can also receive assigned reports and corrective actions while in the field reducing costly administrative time and improving your company’s overall response times. Click here to see our section on iTrak Mobile solutions for more information.
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